The problem might lie with the app you’re trying to use. You can also do this via Windows Update, back in the Settings app.
Windows 10 msi laptop webcam not working driver#
Otherwise, it may be worth checking for device driver updates using the “Update driver” option. Right-click the camera - if you see the “Enable device” option, click it. Look under the "Cameras" or "Imaging devices" category and make sure your webcam is listed. Search for “devmgmt.msc” in the Start menu and press enter. If you’re still having problems, consult Device Manager. Make sure the toggle button next to the app’s name is in the “On” position, if the app’s displayed in the “Choose which Microsoft Store apps can access your camera” list. Finally, at the bottom of the page, turn on the “Allow desktop apps to access your camera” toggle button to make sure that “traditional” programs (outside the Windows Store) are able to use the camera.Īnother thing to check is that the specific app you’re using has permission to use the camera. You should also check the “Allow apps to access your camera” toggle button - make sure that’s turned on too.
Make sure that you see “Camera access for this device is on” displayed under the “Allow access to the camera on this device” heading. Open the Settings app, click the Privacy category and swich to the “Camera” page from the menu on the left. Next, make sure Windows apps are allowed to use your camera. Starting a conference call, only to find your webcam’s playing up? There’s a few things to check when troubleshooting camera issues in Windows 10.īegin by checking the obvious: is your camera actually connected? Some models may also have a physical on/off button which you’ll need to turn on before use.